Rentplug landlord training All modules
Module 8 of 14

Bank statements & allocation

5 min3 quick-check questionsAudio narration
Listen to this module
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In this module you'll learn to

Home → More tools → Bank Statement

Bank Statement. Upload at the top, records underneath.

Upload

  1. Select the format: FNB Official Statement (PDF), FNB Transactional History (Excel) or Other / Generic.
  2. Upload the file. CSV and Excel exports are read most reliably.
  3. Review the detected rows, then save. They appear under Bank statement records.

Allocate

Allocating tells Rentplug what each bank line was for, and creates the matching income or expense record. Unallocated lines aren't counted anywhere.

StatusMeaning
PendingNot allocated yet. Tap Allocate.
AllocatedDone. Use Re-allocate to fix mistakes.
Already allocatedA transaction with the same date and amount was already allocated. Only allocate it if it's a different payment.
SubmittedProcessed and locked.
  1. Tap Allocate on the line.
  2. Choose the Property (or None for costs like bank charges).
  3. Choose the Unit, or leave Whole property for shared costs. For rent, pick the unit so it links to that tenant's lease.
  4. Choose the income or expense type and tap Save Allocation.

Suggestions: after a few allocations, Rentplug suggests the property, unit and type for similar lines. Always check a suggestion before saving.

Splitting: tap + Add split to divide one line across units or properties. You can save once Remaining shows R0.00.

Duplicates: if a matching record already exists (same date, within R1), choose to adjust it, replace it with the bank line, or allocate as new.

One methodIf you upload statements, don't also capture the same payments by hand.

Remember

Quick check

1What happens to a bank line you have uploaded but not allocated?
2A tenant paid rent for two units in one transfer. What do you do?
3Where should you allocate monthly bank charges?
All 14 modules
  1. 01Getting started4 min
  2. 02Your landlord profile3 min
  3. 03Properties & units5 min
  4. 04Tenants & vetting4 min
  5. 05Lease contracts3 min
  6. 06Monthly rent billing2 min
  7. 07Income & expenses4 min
  8. 08Bank statements & allocation5 min
  9. 09Arrears, reminders & messages3 min
  10. 10Service requests & applications3 min
  11. 11Reading your dashboard4 min
  12. 12Reports3 min
  13. 13Team & access3 min
  14. 14Your monthly routine3 min